Returning an Item – What It CostsUpdated 2 months ago
Return Label Fees, Refunds to Original Payment, and Store Credit Options
| Item Type | Option | Return Window | Label Cost | Refund/ Credit |
|---|---|---|---|---|
| Full-Priced Items | Refund | 0–30 days | 8 € deducted | Refund - 8 € |
| Full-Priced Items | Store Credit | 0–30 days | Free | Store credit full |
| Discounted Items | Refund | 0–14 days | 8 € deducted | Refund - 8 € |
| Discounted Items | Store Credit | 0–30 days | 8 € deducted | Store credit - 8 € |
| Wrong item sent / Manufacturing Defects | Refund | 0–30 days | Free | Repair cost or refund |