If you want to cancel/modify an order before shipping or for any urgent query, contact us by email eu.customers@salty-crew.com or through the contact form: Monday-Thursday 9am-6pm Friday 9am-12pm (Europe/Paris)Our customer service will get back to yo

If you want to cancel/modify an order before shipping or for any urgent query, contact us by email <a href="mailto:eu.customers@salty-crew.com" id="isPasted">eu.customers@salty-crew.com</a> or through the&#xA0;<a href="https://salty-crew.eu/pages/contact">contact form</a>: Monday-Thursday 9am-6pm Friday 9am-12pm (Europe/Paris) Our customer service will get back to you within 2-3 working days.&#xA0;

Contact

If you want to cancel/modify an order before shipping or for any urgent query, please call us : +33 558 49 89 67 Monday-Thursday 9am-6pm Friday 9am-12pm (Europe/Paris)

It's Now Cool EU

How do I cancel my order?

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How do I use a promo code?

What should I do if my order is incorrect?

Is delivery free?

Order

What is the right size for me?

What can I do if my product is deficient?

Product

What is the delivery time and cost for my country?

How do I cancel an order?

What if I place an order on the weekend or public holidays?

How can I track my order?

Shipment

How to Return an Item and Get a Refund

Returning an Item – What It Costs

I have a faulty product. What can I do?

Return

What types of payment do you accept?

How to use a promo code?

Is my payment secured?

What currency are the products displayed in?

Payment

I've forgotten my password, how can I recover it?

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Why would I need an account?

How to create an account?

Account

Do you accept wholesale?

I would like to work for It's Now Cool Europe. Where can I apply?

Can I use a gift card on the website?

Other