If you want to cancel/modify an order before shipping or for any urgent query, please call us : +33 558 49 89 67 Monday-Thursday 9am-6pm Friday 9am-12pm (Europe/Paris)

It's Now Cool EU

Please refer to our Size Chart <a href="https://impalaskate.eu/pages/size-chart">here</a>.

What is the right size for me?

Product

How do I cancel my order?

When will my order be delivered?

What happens if a product I ordered is out of stock?

How do I use a promo code?

What should I do if my order is incorrect?

Is delivery free?

Order

What can I do if my product is deficient?

What is the delivery time and cost for my country?

How do I cancel an order?

What if I place an order on the weekend or public holidays?

How can I track my order?

Shipment

How to Return an Item and Get a Refund

Returning an Item – What It Costs

I have a faulty product. What can I do?

Return

What types of payment do you accept?

How to use a promo code?

Is my payment secured?

What currency are the products displayed in?

Payment

I've forgotten my password, how can I recover it?

Do I need an account to order?

Why would I need an account?

How to create an account?

Account

Do you accept wholesale?

I would like to work for It's Now Cool Europe. Where can I apply?

Can I use a gift card on the website?

Other

Contact

What is the right size for me?Updated 5 months ago